Responsible Gaming Policy

At 3636bet Responsible Gaming
— Your Safety Is Our Commitment

Gaming should be an enjoyable experience — not a source of stress or problems. 3636bet believes that entertainment and responsibility can go hand in hand. That's why we are committed to ensuring a safe gaming environment for every one of our users.

18+
Age Verification Is Mandatory
Self-Limit
Set Your Own Limits
24/7
Support Is Always Ready

What Do We Mean by Responsible Gaming

Online gaming is a fun form of entertainment — and it stays enjoyable when you remain in control. 3636bet Responsible Gaming Policy It means we don't just offer games — we help you make the right choices. Protecting your time, your money, and your mental well-being is at the heart of what we do.

Many people in Bangladesh enjoy online gaming as a form of entertainment. But sometimes that entertainment can turn into a compulsion. 3636bet wants you to play mindfully, stick to a budget, and seek help if any issues arise. Our platform offers multiple Responsible Gaming Tools That help you stay in control of your gaming habits.

On this page you'll find out how to set deposit and betting limits, how to take a temporary or permanent break, which signs may indicate a gaming addiction, and where to get help.

Core Principles of Responsible Gaming

  • Gaming Is for Entertainment, Not Income
  • Never Bet More Than You Can Afford to Lose
  • Don't Chase Losses by Increasing Your Bets
  • Don't Play Under the Influence or When You're Stressed
  • Take Regular Breaks and Stick to Time Limits

6 Tools 3636bet Offers to Keep You Safe

Using these tools, you can stay in control of your own gaming habits.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, you won't be able to exceed it — keeping your budget firmly under control.

Bet Limit Controls

Decide in advance how much you are willing to wager per session or over a set period. This helps prevent impulsive, high-stakes decisions driven by emotion.

Time Controls & Reminders

Set a time limit to track how long you've been playing. Once the set time is up, the system will automatically alert you — so your real-life responsibilities stay on track.

Cooling-Off Period

Feeling like you need a break? Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, no logins or bets will be possible.

Self-Exclusion

If you find it hard to keep gaming under control, you can request an account closure for anywhere between 6 months and permanently. This is the most effective step you can take to protect yourself.

Gaming History Review

You can view your full betting, win/loss, and transaction history at any time. Understanding your own patterns helps you make more responsible decisions.

Steps to Activate Responsible Gaming Tools

Log in to the 3636bet app or website and head to your profile settings — you'll find all these tools there. Setting limits or taking a break only takes a few steps.

Tips: The best time to set your limits is before you start playing — a clear head leads to better decisions.

Keep in Mind: Reducing your deposit limit takes effect immediately, but increasing it requires a 24-hour waiting period.

1

Log In to Your Account

Log in to the 3636bet website or app using your mobile number and password.

2

Go to Profile Settings

Click your name or icon in the top right corner and select the "Responsible Gaming" or "Safe Gaming" option.

3

Choose Your Preferred Tool

Select the tool you need — deposit limit, betting limit, time control, or self-exclusion.

  • Deposit Limit: Enter the amount in BDT and the duration (daily/weekly/monthly).
  • Cooling-Off: Choose your break duration.
  • Self-Exclusion: Set the duration and confirm.
4

Confirm & Save

Once all details are entered, click the "Confirm" button. Some settings take effect immediately; others apply after a 24-hour period.

Early Signs of Gaming Addiction

If you or someone you know shows these signs, don't wait to seek help.

Continuously raising your bets trying to win back what you've lost
Lying to family or friends about your gaming
Feeling restless or irritable when asked to stop playing
Using savings, borrowed funds, or money set aside for essential expenses on gaming
Neglecting work, studies, or family responsibilities
Turning to gaming to escape stress or loneliness
Losing sleep just to keep playing
You keep telling yourself "never again after today" but still can't stop

Keep in Mind: If you notice even one of the signs above in yourself, now is the time to seek help. It takes courage, not weakness.

Check Yourself

Answer the following questions honestly. If you answer "Yes" to 3 or more, consider seeking professional help.

This self-assessment is based on the internationally recognized Gamblers Anonymous questionnaire.

1

Do you sometimes play for an entire day or night and lose track of time?

2

Is gaming affecting your relationships with family or friends?

3

After a loss, do you feel restless and determined to recover that money by any means?

4

Have you ever borrowed money or dipped into your savings to fund your gaming?

5

Do you feel mentally uncomfortable, restless, or empty when you're not playing?

6

Has a family member or someone close to you expressed concern about your gaming habits?

Strict Prohibition for Users Under 18

3636bet strictly ensures that only adults are permitted to play on the platform. Age is verified at registration, and identity is confirmed through the KYC process.

If you are a parent or guardian and suspect that your child is using this platform, please notify our support team immediately. We will act promptly.

Zero Tolerance Policy: If a minor accidentally opens an account and this comes to our attention, the account will be closed immediately, all data will be deleted, and any deposited funds will be returned.

Tips for Parents: Use parental control software on your device. Net Nanny, Qustodio, or your device's built-in screen time feature can all help.

Our Age Verification Process

  • Date of Birth Verification Required at Registration
  • KYC Verification with NID or Passport
  • Identity Verification Required for Withdrawals
  • Automatic Flagging for Suspicious Account Activity

Need Help? Contact Us Here

You are not alone. Seek professional help to overcome gaming addiction.

3636bet Support Team

Our 24/7 support team is always ready to help with responsible gaming. Reach out about account limits, self-exclusion, or any concerns you may have.

[email protected]

National Mental Health Helpline

For mental health support in Bangladesh, reach out to the national helpline. Trained counsellors are available to help you in complete confidence.

Kaan Pete Roi — Mental Health Services

National Institute of Mental Health

NIMH Bangladesh provides specialist treatment for addiction and mental health issues. Reach out to this Dhaka-based institution for professional support.

NIMH, Sher-e-Bangla Nagar, Dhaka

Gamblers Anonymous

An international volunteer organization where people seeking to overcome gaming addiction support one another. Online group sessions are available to join.

Www.gamblersanonymous.org

GamCare

An international organization providing expert advice, information, and support for gambling-related problems. Services are available via online chat and phone.

Www.gamcare.org.uk

Support from Family & Friends

Sometimes, an open and honest conversation with someone close to you is the most effective solution. Let a trusted person know what you're going through — asking for help is a sign of strength, not weakness.

Stay Connected with Family & Friends

Responsible Gaming FAQ

Yes, you can — however, increasing a limit requires a 24-hour waiting period. This delay is intentional to prevent impulsive decisions. Lowering a limit, on the other hand, takes effect immediately.

Any balance remaining in your account during a self-exclusion period can be withdrawn. However, bonus or promotional credits may be forfeited. Contact our support team for full details.

Yes. During a cooling-off or self-exclusion period, you will not receive any promotional messages or gaming-related communications. Only critical account security notifications may be sent.

No. Under 3636bet's policy, each user may only operate a single account registered in their own name. Using someone else's account or opening multiple accounts is strictly prohibited and goes against all responsible gaming principles.

Start by asking yourself honestly — is gaming becoming a real problem? If the answer is yes, use our self-exclusion or cooling-off tools. At the same time, reach out to a professional counsellor or mental health specialist. Talking openly with family is equally important.

Yes. 3636bet treats responsible gaming not as a policy document but as a genuine commitment. Deposit limits, bet limits, cooling-off periods, and self-exclusion are all active tools built directly into the platform. Our support team is also trained in responsible gaming and is always on hand to help.

Play Responsibly — Enjoy 3636bet

Let gaming be a joy, not a burden. Register at 3636bet today and enjoy 500+ games responsibly using our safe gaming tools.

বাংলা